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Guarantee

Plants

We 100% guarantee all of Santa Rosa Gardens plant products to perform as advertised. If your plant has received our recommended care and doesn't perform to your satisfaction, notify us immediately.

Our guarantee on garden plants applies for up to 90 days from the date of delivery and presumes that the customer has followed our planting and care instructions. We will not be responsible for plants shipped to areas outside of our recommended planting zones or requested inside of frost dates.

When available, we will provide you with a one-time complimentary replacement of the same product. If we do not have the same product available, or if that plant was not the right fit for your garden, we will offer a suitable replacement of your choice, a store credit, or a refund. 

Our team is always happy to help troubleshoot and provide advice to help set you up for success with your next planting. 

Sale items will only be issued a merchandise credit for purchase price. By placing an order you are accepting these terms and conditions.

Photos may be required on a situational basis.

Charge cards are billed at the time of order. This allows us to reserve your plants within our inventory. Live plants are shipped at the proper planting time for your region, or by special request. Please see our website for the current shipping schedule.